transmission repair

I have a questions about transmission repair to my 2000 Sebring...I had
the transmission rebuilt about a year ago and according to the invoice
the solenoid pack was bad...thereafter I was charged $600 for the
solenoid assembly...are these 2 different things??? Should the
solenoid assembly have been replaced with the transmission? I don't
need a detailed response....I just want to know if these repairs make
sense...thanks.

 

I am not sure if the "Solenoid Assembly" is the same thing as the
"Solenoid Pack". I never owned a Sebring, but when I had a 1994
Caravan with the A604, I had to replace the Solenoid Pack. That entire
job, including a trans fluid change and a new pan gasket, all taxes,
and labour was about $250 CDN$ at a reputable AAA/CAA approved trans
shop.

If you were charged $600 for a Solenoid Pack, then I would believe you
were seriously ripped off.

The solenoid pack is not normally (around here) included in the price
of the rebuild. A rebuild covers the re & re of the trans, a
reconditioned torque converter, and a strip-down and rebuild of the
"guts". Sensors and the like are also not included.

However, if you want to replace some of these, it should be MUCH
CHEAPER to do so while the trans is on the workbench and out of the
car!

Just curious, how much were you charged for the "rebuild"?? And
please, please, PLEASE tell me you did not get the work done at a
Chrylser Dealer!

 

When getting a rebuild, it is always as good idea to ask what new or
reconditioned parts it includes. From what I have seen the solenoid
pack and the input/output sensors will be re-used unless otherwise
specified. I agree, $600 sounds a lot for just a new solenoid pack,
even if it includes the labor.

-KM

 

Let's make this simple: If the repairs don't make sense to you, you've been
taken to the cleaners. Sorry

 

with a reputable trans shop it would have been but some just use the old
one and find out after the rebuild it was the real failed part

 

The rebuild was $2400 NOT at a dealership but a AAA approved shop and
included replacing a bad solenoid pack...10 mos later, which is now, I
was charged $600 for the solenoid assembly. Thanks for your response.

 

Hmmmm....... This just SMELLS. I would ask a couple of shops in your
area, then go talk to your shop.

IIRC, there always used to be some form of mediation available through
AAA if you had a dispute with your shop that you could not resolve
between the two of you. Double check, but I think you had to be an AAA
member.

The CAA/AAA shops in my area are all really good, and just don't rip
people off. As a result, they get a LOT of business. This is not to
say that you were not ripped off. But it could be as simple as a
misunderstanding. If one of the service writers overlooked the fact
that they had already replaced the solenoid pack (since it is not
NORMALLY) replaced during a rebuild. I can see how this would happen.
Then again, I would have asked for the manager / owner to explain
EXACTLY what the difference was and why this was not a waranty repair
BEFORE I put my $$$$ on the table.

It is WAY easier to negotiate such things when YOU have the cash that
THEY want. Now that they have your cash, you may have a fight on your
hands. I would hope that an AAA shop would either take the time to
clarify the situation to your satisfaction, or they would admit their
error of omission and chearfullly refund your money on the spot. That
is the kind of service I expect from a CAA / AAA shop. And if you
don't get it, then you need to complain to AAA about that shop (and
possibly the BBB).