PT Cruiser chiming and sputtering

Discussion in 'PT Cruiser' started by chambersdon, May 7, 2008.

  1. chambersdon

    chambersdon Guest

    I have a 2006 PT Cruiser and I’m having a weird problem.

    While driving, the car will start chiming (like I’ve left the keys in
    with the door open). The warning lights on the dash (oil, airbag,
    etc) will start flashing, the speedometer will move around wildly and
    the engine will start surging. It never actually cuts off but it
    seems close to stalling. This will sometimes last a few seconds and
    sometimes several minutes.

    The problem is intermittent. I’ve taken the car to the dealership
    several times and they can find nothing wrong with it. They tell me
    there is no record of the malfunction.

    My girlfriend is the primary driver of this car. I have never seen
    this happen but today she called while it was happening and I could
    hear it over the phone.

    There are about 32,000 miles on the car and would like this fixed
    before the warranty runs out.

    Any ideas?
     
    chambersdon, May 7, 2008
    #1
  2. Yes. Your not going to like it, though.

    Get a statement from the dealership in writing that there is
    nothing wrong with the car. Then, trade it in for another used
    PT Cruiser.

    Once the factory warranty runs out you will lose quite a lot
    of value in the car. The problem you have right now is that
    the dealership probably knows that there is a problem but
    they also know that if they stall you, it will soon become
    your problem. If you trade it in then it becomes a situation
    where the dealership has to fish or cut bait, they cannot
    claim that your trade in value is very low because the car
    has a problem, while at the same time claiming that there
    is no problem and thus no warranty work is needed. Most
    likely they will take it in trade and give you full book on
    it then quietly dump it through an auto auction.

    Troubleshooting this kind of intermittent can take many,
    many hours. Hours that the warranty reimbursement from
    Chrysler absolutely will not cover. The dealership knows
    this. They don't want to lose the money. Thus they will
    stall you till the warranty runs out then claim there was never
    a problem with the car. It makes no difference that you
    took it in before the end of the warranty period. In theory
    since you complained, the warranty should cover it. In
    practice unless they document a problem before the warranty
    runs out, you don't have dick and you will have to fight -
    with lawyers of necessary - to get any satisfaction. What
    you end up losing in your time and possibly lawyer fees will
    never be covered by warranty, nor will rental on a car while
    the dealership lets the car sit in their service bay a week.

    You probably will lose some money in trading it in right now.
    But, you will lose more if you keep doing what your doing.
    Particularly since it sounds like you and your girlfriend
    aren't married and she is depending on you to fix this car -
    that's a great recipie to drive a wedge between both of you.
    You will end up arguing at the dealer and when they find out
    your not the titled owner of the car they will claim they have
    to talk to your girlfriend, she will beg you to talk to the dealer,
    and the three of you will go round and round and round
    until warranty runs out.

    If this was your car and you were single and had time on
    your hands, and you had the luxury and time to keep taking
    it back to the dealer, bitching on the phone with them every
    day, and a spare car that you could drive so you wern't
    continuing to rack up the mileage on this one, then the
    situation would be different. Because, that is literally
    what it takes to get an intermittent fixed - you have to
    camp out and or picket the dealership until they agree to
    have one of their mechanics drive the PT for a week as his
    own personal car until it acts up. And for a 2 year old car
    that is near the end of warranty they will fight doing that
    tooth and nail.

    Ted
     
    Ted Mittelstaedt, May 8, 2008
    #2
  3. chambersdon

    maxpower Guest

    I have a 2006 PT Cruiser and I’m having a weird problem.

    While driving, the car will start chiming (like I’ve left the keys in
    with the door open). The warning lights on the dash (oil, airbag,
    etc) will start flashing, the speedometer will move around wildly and
    the engine will start surging. It never actually cuts off but it
    seems close to stalling. This will sometimes last a few seconds and
    sometimes several minutes.

    The problem is intermittent. I’ve taken the car to the dealership
    several times and they can find nothing wrong with it. They tell me
    there is no record of the malfunction.

    My girlfriend is the primary driver of this car. I have never seen
    this happen but today she called while it was happening and I could
    hear it over the phone.

    There are about 32,000 miles on the car and would like this fixed
    before the warranty runs out.

    Any ideas?

    As long as you keep it documented there shouldn't be a problem once it goes
    out of warranty. Make sure they have scanned all modules for any fault
    codes.

    Glenn Beasley
    Chrysler Tech
     
    maxpower, May 8, 2008
    #3
  4. chambersdon

    Mike Y Guest

    I agree. Once it's 'formally' in the records, you should be covered.

    I had a turbo engine throw a rod and they offered me either a refund from
    the first problem or to fix it. When they checked, they found I reported a
    'rattle' at 6000 miles that came and went but they couldn't find. The
    offered refund was based on devaluation all the way back to then since
    I reported the rattle right away. (Essentially a new car)

    That's not to say all dealers are ethical, but you can always go elsewhere.

    If you want a little bit of extra assurance, leave a digital camera in the
    car, and try to trap the problem on video. If you SHOW the tech
    what happens, zooming in on the dash so they can SEE the flashing
    and hear the chimes, it's a lot different than describing the problem.

    I did that with my cable company. After a couple service calls that
    always ended with 'it looks ok now', I started videotaping the problem
    and played the tape. I got the problem bumped up to corporate, and
    while I had to scream and be really obnoxious, I finally got the problem
    fixed, and 8 months of cable for free out of it. (Turned out the contract
    installed didn't 'droop' the cable correctly, and my whole neighborhood
    had to be rewired!)
     
    Mike Y, May 9, 2008
    #4
  5. chambersdon

    kmath50 Guest

    I agree that you need to stay on them. Don't they have a scan tool
    that
    can record the "event" when it happens?

    If it cannot be fixed, I would suggest checking to see if your state
    has
    an arbitration program, or "lemon law." It should be in the back of
    the
    warranty booklet. The programs are listed in state order.

    If the panel rules in your favor, Chrysler would buy the car back,
    less an amount
    per mile on the odometer. While this is not the best answer, it is
    better than
    losing substaintial trade in value if it cannot be fixed, and it is
    out of warranty.

    -KM
     
    kmath50, May 9, 2008
    #5
  6. chambersdon

    Art Guest

    It is always a good idea to check the battery contacts for corrosion and to
    make sure they are not loose. Same thing with computer connections and all
    grounds. Follow other suggestions regarding getting a record of the problem
    with Chrysler but also have them check contacts and grounds.


    I have a 2006 PT Cruiser and I’m having a weird problem.

    While driving, the car will start chiming (like I’ve left the keys in
    with the door open). The warning lights on the dash (oil, airbag,
    etc) will start flashing, the speedometer will move around wildly and
    the engine will start surging. It never actually cuts off but it
    seems close to stalling. This will sometimes last a few seconds and
    sometimes several minutes.

    The problem is intermittent. I’ve taken the car to the dealership
    several times and they can find nothing wrong with it. They tell me
    there is no record of the malfunction.

    My girlfriend is the primary driver of this car. I have never seen
    this happen but today she called while it was happening and I could
    hear it over the phone.

    There are about 32,000 miles on the car and would like this fixed
    before the warranty runs out.

    Any ideas?
     
    Art, May 13, 2008
    #6
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