Grand Cherokee Owners - Fight back!!

a whine noise in the rear axle does not MEAN a axle failure
wwwwwwaaaaaaaaaa!!!!!!!!!!!!!!!!!!!!! whiner go home

 

actually jeep made all the rear axle techs go to a special 2 day class for the
gear set up and anyone that has had it. does it no problem
end the flat rate pay system and everyone will have fixed cars first time

 

I didn't notice a reference here to whining noises.

But if a whining noise from the rear axle should be ignored by the driver,
what kind of noise should he pay attention to ?

 

If you hear a whine noise from your rear axel you BETTER get it fixed. Or
you might just find yourself sitting along the road one day. Any noise from
the rear axel is a major problem. You MUST be another one of those dumb
trolls.

 

Do you like to xplain your logic ????

How about fix it right the first time or you will be doing it for free
the second time.....

Thats better then sit on your lazy ass, F*ck up again, and get your 8
hours anyway

Johan

 

Spoken like a true dealer tech!

LOL!

Man you 'sure' make mechanics look bad and make the point of the
stereotype sleaze ball rip off dealer mechanic with about every post you
make.

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's

 

Oh, now I remember, you are too freakin busy billing for 20 hour days at
flat rate to actually fix anything!

I do remember you posting the above fact.

And then some folks wonder why we all think dealer 'mechanics' are slimy
rip off artists.

LOL! You make the point perfectly!

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's

 

8 hours, who are you kidding?

The above slimeball has admitted he charges for 20 or more hour days on
the flat rate system and goes home early every day to boot!

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's

 

Mike Romain did pass the time by typing:

The flat rate system is simply the easiest way to bill a customer.
Service A costs $thismuch, rather than parts and actual time.

Think of it this way, if you were paying the actual time of someone
who can do the job quicker/better, your probably going to be paying
a higher hourly salary as well. The faster you are, the better you
are, the less you **** something up, the more you get paid. I see
nothing wrong with that. Don't believe for one second if a mechanic
screws up it isn't noticed by the shop forman.

Say if body work costs $800 no matter where you go would you choose
Chip Foose or Bubba? When in reality Foose is going to cost you
$BIGbucks and Bubba kin whomp dat dent out wit a hammah gonna
cost you $50 youm'betcha.

Ok.. bad analogy, but I'm only on my fist cup of coffee
and second cinnamon bun. :

Try this..

Your playing pool. Would you rather pay 50c per game or 10$ per hour.
If you suck at playing pool and take forever to sink any balls, 50c
isn't that bad. But if your good the hourly rate is better.

Ok.. so the second cup of coffee doesn't help.

I'm gone.. time to mow the lawn.

 

believe for one second if a
mechanic

Doug, I recently got into the business where I have three different shops
lifting trucks and Jeeps, installing accessories, and adding big tires and
wheels. Believe me, I've discovered that the shop foreman doesn't catch
half the stuff the mechanic screws up... my customers and I do though.

Jerry

 

Jerry Bransford did pass the time by typing:

Should have said is "eventually" noticed.. I presume the foreman gets
notified about rework or customer problems?

Good luck with your buisness.

 

"Geezer OffRoad!" Sounds like you're living my dream...

 

Heh, I have discovered that the dream and reality are different Matt.

Doug, yes the shop foreman eventually finds out about most of the bad work
but not all. However, I too feel that the flat rate system encourages the
mechanic to hurry too much in an effort to make more money for both himself
and his shop. Trying to do a job in 3 hours that the flat rate book say
should take 6 hours so he can make more $$$ is just asking for shoddy work
if the mechanic is less than totally conscientious... as in tending to think
"that's good enough" when he hasn't really checked everything all that
closely.

Jerry

 

It usually is....of course, we all know the real reason why you opened an
off-road business...to get parts at cost...

;-)

 

Were you here before the new Magnum R/T was introduced when he said it would
not sell at the rumored MSRP of less than $30,000 as Ford will be introducing
the V-8 Mustang GT for under $20,000???? He's a real piece of work and,
speaking of work, we are fortunate that he doesn't work on our vehicles!!!

RP

 

Hmmmmm.....

I flag an average of 10/12 hours a day , does that make me a "sleaze
ball rip off dealer mechanic" or does that mean I have more experience
in most jobs and work fast ????

A brake job pays 2 hours an axle so if you have a car with oilchange
front rear brakes and lets say 4 tires you will get 2+2+1.7+0.3= 6 hours
and do it in 3 /3.5 hours you will make money and that doesnt mean
youre ripping off the customer because he will pay $199 an axle for a
brake job, $25 for mounting/balance tires + tires and $19.95 for the
oilchange.

Yeah, DIAGNOSE a electrical or driveability problem they pays 1 hour
wich is "FREE" at pepboys etc, but remember they dont diagnose, they
pull codes trow parts at it and then send it to the dealer because it
didnt fix it.

Just because the PCM give you a 02 sensor lean code doesnt mean it needs
O2 sensors.

Unfortunaly some off those Pepboy mechanics end up at the dealer and
then offcourse some off those Pepboy mechanics really know what they are
doing and shouldnt be working there.

And then there is the labor rate, $108 an hour where I work, Please dont
think a tech still get 40/50% of the labor rate , those days are long
gone $10/15 if youre a luby $15/23 when your a cert tech and $23/30 when
youre a master tech so somebody is pocketing $70-$80 an hour and its not
the techs :-(


Just my 2c

Anyways

Happy 4th


Johan

 

No, Johan, Mike was referring to one individual in particular.

 

I had a Happy 1st of July up here in Canada off bush running in a
friend's TJ thanks, happy 4th to you.

It is unfortunate how that system opens up so much abuse isn't it.

If it was a perfect world and 'mechanics' all knew what they were doing
and most important had pride in their work the flat rate works out good
for everyone.

In some 'other' worlds you get sleaze balls that go for the numbers only
and are bad enough that the dealers they work for are even forced under
because of the bad rep they give the shop.

In worse cases, which happens far far too often, there is enough
warranty work to keep the damn dealer with the sleaze balls still going
because 'no' one will come back when the warranty is up because they get
told things like,

"a whine noise in the rear axle does not MEAN a axle failure
wwwwwwaaaaaaaaaa!!!!!!!!!!!!!!!!!!!!! whiner go home."

It is sure nice when you can find a straight up honest and 'good'
mechanic, but they are rare!

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's

 

And worth a few bucks extra after waiting for an appointment! Friend
of mine opened a garage to help support his stock car "hobby" several
years back. Now, it takes a week to get into a bay in the shop and he
tells you right up front that he will cost you more than some places
because he does the job the way he thinks it needs to be done or he
doesn't do it at all. Funny thing is, it's far more common to hear
this guy tell a customer that he really doesn't need the extra work
than it is to hear him try to sell something on top of the actual
repair. Maybe that's why every couple of years he adds another bay
(and doesn't have time for stock car racing anymore). His is the only
shop that puts a wrench on my vehicles unless he sends me to a
specialty shop HE recommends.

 

we mechanics need your help to change the system! it is exactly like jerry
describes and thats were the problem lies and you the customers loses
when i worked in a dealer that paid me hourly, no flat rate i would only have 2
-3 comebacs a year and all the cars went out fixed no matter what!
now i'm flat rate and could care less i,m forced to work fast and turn hours
regardless of the satisfaction of you the customer and my boss has warned me
turn hours or get fired! i have to work within the system i'm given
help change the system