300M strut problem

Discussion in 'Chrysler 300' started by Art, Sep 29, 2004.

  1. Art

    Art Guest

    My 99 300M had a problem with one of its front struts. Car has 40k miles on
    it. Not sure what happened but it was clear that it was not doing its job
    any more. Perhaps one pothole too many. Anyway, dealer planned on
    replacing both front struts under the extended warranty but after waiting 2
    weeks for parts from Chrysler they could only dig up a replacement for the
    bad strut. The second strut is still at least a week or more away from
    showing up. The dealer decided to replace the bad one to see if the car
    could be drivable that way. In fact the dealer feels the new strut fixed
    the problem and is doing fine with the old strut and now feels there is no
    point in replacing the old "good" strut. I've always heard struts should be
    replaced in pairs but admittedly these Chrysler struts normally last one
    heck of a long time... probably longer than I will keep the car.

    Assuming the car drives ok (haven't picked it up yet) should I let it go or
    should I insist on getting the second strut replaced. Thanks for your
    opinions on the issue.
     
    Art, Sep 29, 2004
    #1
  2. Art

    Art Guest

    Question 2...


    Should an alignment been performed after switching out a strut.
     
    Art, Sep 29, 2004
    #2
  3. Art

    Bill Putney Guest

    It would be gross malpractice not to, but I guess you're right - you
    can't assume anything. The OP probably ought to ask the dealer if that
    was done to make sure.

    Bill Putney
    (To reply by e-mail, replace the last letter of the alphabet in my
    adddress with the letter 'x')
     
    Bill Putney, Sep 29, 2004
    #3
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