2008 Gr Caravan SXT - Defroster Problem Options

My wife has a 2008 Gr. Caravan SXT. The lower 3 inches of the
windshield ice up and don''t clear even with the defroster on high.
The wiper blades scrape and seem as if they will tear themselves
apart. The vents from which the air flows point away from the window
and too much of the air flow goes into the driver''s face. The dealer
has examined this and says it is the way they are supposed to be.

There is no electric grid i the bottom of the window to clear that 3"
or so of ice.

So far, my wife has gotten the "can't do anything about it, this is
how it was designed" from Dodge's "support" people.


Have any of you had a similar problem?


Thanks in advance.

 

contact a windshield company and have them inspect your vehicle for the
proper wiring to the wiper de icer. if it is there buy a new windshield and
wire it up.
bryan

 

We already tried this approach. Even though we shouldn't have to do
something like this as it is a defect in the design of the car and
Dodge should take care of it, we looked into this. Because it is not
originally supplied with a grid in the windshield, the glass companies
refuse to change it due to liability issues. (They will only replace a
windshield with the OEM-specified one and since this car doesn't have
a grid, they won't put one in.)