05 300C Sunroof Problem

Has anyone encountered any problems with their sunroof on their 300C
sunroof? I recently did and here is the story.

My wife and I bought our 300C last April(2004). Approximately 6 months
later I noticed that occasionally the sunroof would not close
properly. I would press the auto close button and it wuld reach a
certain point and then open back up. On some occasions I could hiyt
the button again and it would close properly while other times I would
have to hold the button for a manual close. I reported this to our
dealer service department and they could find no problem. 6-8 weeks
ago it got to be more of a problem. I reported it to the service dept.
again and they said it was out of alignment and probably was from the
factory. they reportedly re-aligned it and went on my merry way.

Within 3 days of that sevice visit my wife told me that she could here
wind blowing thruogh the sunroof while driving down the highway. I
took the car back to the service dept. that morning.

By the end of the day they told me that they would have to order parts
in for the sunroof but thay had gotten it to close and seal and we
could have our car back. but we could not open the sunroof.

It took a week and a half for the parts to come in(somebody dropped
the ball at the dealership). I took the car in and they have had it
ever since. that has been two weeks.

The dealership told me they sent the car to an outside shop that is an
expert in sunroofs and they are having trouble with the repair. They
told me that this is the first sunroof problem they have seen for the
300C. They say it is like no other sunroof and therefore I am the
guinee pig for the repair.

Finally after two weeks that called and said that the repair shop had
all the parts in(they had to make 3 seperate orders for parts) and had
them assenbled on a bench and it was working great but when they
installed it in the car that it went haywire and was out of commission
again. At this point thay said that they were going to get in touch
with Chrysler to get help. uh duh I would have done that after
one week.

Comments ? ? ?

Questions ? ? ?

Any ideas ? ? ?


no I am not happy with the dealrship and may never take my car
back for service

yes we took proper care of the car, i.e. routine service and
maint.

all I want is my car back the way it should be.

 

Check the back of your manuals. You may qualify under the lemon law of your
state to get a new car.

 

what a crock when you order sunroof parts for that car more times than not you get a complete sunroof minus
glass

 

*** *** *** UPDATE *** *** ***

Tuesday marked the end of the third week that they have had my car.
Monday brought a call from the dealership saying that they had to
order another part in and it might be in by Tuesday. Well, it’s
Wednesday and guess what I have???? NOT my car!!!! more updates
to follow as they come.

 

dude i feel for you
the fact of the matter as i see it is the dealer does not have a
tech that can fix the dam thing my dealer has me
and bac up person
the car is in service now close to 30 days and that in michigan means lemon law
you have been extremely nice about it but the time has come to start calling d.c but be polite and explain all you
know to the rep.

 

*** *** *** *** Finally *** *** *** ***

Got my car back today. Everything seems to be in order. I will reserve
judgement until after a few days.

 

it's time a d.m from d/c gets in volved call the customer support line and explain
whats going on